We are very focused on providing our customers with the best service in the industry and proud to present the following recommendations.
Thanks so much for the new colour multi functional copier that was installed last month. We really appreciate the excellent service received from all of your staff. Your technicians have worked with us to utilize the functionality of your equipment to meet our business requirements. We are pleased that over the years your company has been able to provide us with up to date and reliable copiers, scanners and fax machines for our growing real estate company.
RE/MAX Chay Realty Inc.
I would like to take this opportunity to thank you for your exceptional customer service in regards to the lease of our Kyocera KM Imaging System.
The set-up of the equipment by your service technician was very professional, fast and efficient, and did not interrupt the routine of our office. He was very proficient and was able to answer all of our questions about the use and capabilities of the machine as well s providing excellent training to our staff.
We are very happy with the new equipment. It is very user friendly and the quality of the printing/copying of our documents is extremely good.
Once again, thank you and we would be happy to provide a recommendation to anyone considering the purchase/lease of Rival office equipment.
As you know Prudential Ronan Realty has been using your services for over a year now. A couple of weeks ago our photocopier was not working properly so I placed a service call. Within Twenty minutes of my call, one of your technicians was at our office.
Unfortunately the next day we noticed the photocopier was still making noises and the top feeder was not working. Again, I called for service. Your technician Eric called right away. Our copier needed a part ordered, Eric advised me he would be at the office first thing the next morning. He was not only here first thing in the morning, he was here before the office was open. Eric was knowledgeable, professional and answered questions that my staff had about the photocopier.
We are really pleased with the service your company has provided us. From the receptionist who directs our calls, to your technicians, your company provides us with friendly support and reliable service.
Prudential Ronan Realty
I have known Rob as a colleague, competitor and customer. The fact that I am now one of Rob's customers speaks volumes about his ethical standards and professionalism.
Fast forward to the present: we acquired a network colour multifunctional from Rival Office Solutions. It shouldn't have surprised me that the transaction was straightforward and transparent. Even though we decided on a soon-to-be-discontinued model, I am pleased to report that the product has exceeded our expectations. Perhaps even more importantly, Rival's post-purchase service and support have been top notch. I have, and will continue to endorse Rob Wilcox to acquaintances and business partners.
Rob, if you need a reference from a satisfied customer, feel free to have your prospective client call me directly.
Archive Document Storage and Management Solutions